Return Policy
Returns & Exchanges
We want you to love your Akabana pieces. If for any reason they’re not quite right, we’re here to help.
Return Window
You may return or exchange items within 30 days of delivery. Items must be unworn, unwashed, and in their original condition with tags attached.
Non-Returnable Items
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Final sale items
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Gift cards
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Items marked “non-returnable” at checkout
How to Start a Return
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Email our team at support@akabana.com with your order number and the items you’d like to return.
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We’ll send you a prepaid return shipping label.
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Pack your items securely and attach the label.
Refunds
Once we receive and inspect your return, we’ll process your refund to the original payment method within 5–7 business days.
Exchanges
Need a different size or color? Email us to reserve your exchange item, and we’ll ship it once your return is on the way.
Questions?
We’re here to help. Reach us at support@akabana.com and we’ll take care of you.